Records management software in Winnipeg
Records management, workflow automation and dispatch software for Winnipeg's public sector, agencies and businesses, built and hosted in Canada.
Built for Winnipeg's public sector and businesses
Winnipeg runs one of the most integrated emergency services in the country. Since 1997, the Winnipeg Fire Paramedic Service has combined fire and ambulance service under one response team. Every 9-1-1 call first goes to a Winnipeg Police Service call taker; police calls stay with WPS, while fire and medical calls are transferred to the WFPS Communications Centre for triage and dispatch. The City employs 170 emergency telecommunications professionals, who answered more than one million calls last year.
Public-sector organizations in Winnipeg
- City of Winnipeg departmentsInspections, work orders and incident reports, with breach-notification duties under FIPPA. Records Management · Field Inspections and Audits · Workflow Automation
- Integrated fire and paramedic servicesIncident and patient-care records, apparatus checks, rosters and dispatch records in one place. Fire and Emergency Services · Computer-Aided Dispatch · Incident Reporting
- Police servicesOccurrence and case records with role-based access and audit history. Police Records Management · Records Management
- Health care bodies and agenciesStaff scheduling and incident reporting under PHIA's safeguarding and retention rules. HRIS and Employee Management · Incident Reporting
Winnipeg industries
Winnipeg Economic Development and Tourism highlights advanced manufacturing, aerospace, agribusiness, creative industries and information and communications technology, describing Winnipeg as North America's largest centre for transportation manufacturing and the largest aerospace centre in Western Canada. For manufacturers and aerospace suppliers, The Auxilium Group covers inspections and audits, maintenance work orders, equipment tracking and inventory.
Field Inspections and Audits · Workflow Automation · Equipment and Asset Management · Inventory Management
Manitoba records and privacy laws
Manitoba covers provincial and local public bodies, including the City of Winnipeg, under one access and privacy law, with a separate law for health information. Manitoba does not have a private-sector privacy law in force, so businesses fall under the federal law. The Manitoba Ombudsman oversees the provincial laws.
The Freedom of Information and Protection of Privacy Act (FIPPA)
Applies to provincial departments and agencies and to local public bodies, which include the City of Winnipeg, municipalities, educational bodies and health care bodies. Since January 1, 2022, public bodies must notify the Ombudsman and affected individuals when a privacy breach creates a real risk of significant harm, and they have 45 days to respond to access requests.
Who it affects: the City of Winnipeg, other municipalities, provincial bodies, school divisions and health care bodies.
The Personal Health Information Act (PHIA)
Applies to trustees of personal health information. Trustees must have a written policy on keeping and destroying records and follow it, use reasonable administrative, technical and physical safeguards, and notify the affected person and the Ombudsman of a breach that creates a real risk of significant harm.
Who it affects: health professionals, health care facilities, health services agencies and public bodies that hold health information.
The Archives and Recordkeeping Act
Government bodies must prepare records schedules with the Archivist of Manitoba that set how long records are kept, and must keep and dispose of records only according to approved schedules. Municipalities are covered only if they sign an agreement with the Archivist.
Who it affects: provincial departments, agencies and ministers' offices.
Personal Information Protection and Electronic Documents Act (PIPEDA)
Manitoba passed a private-sector privacy law in 2013, but it has not been brought into force. The federal law, PIPEDA, therefore applies to personal information that Manitoba businesses handle in commercial activity.
Who it affects: Manitoba businesses.
How The Auxilium Group supports these requirements. The Auxilium Group keeps records in Canada, controls access by role, keeps a history of who created and changed each record, and can hold records for the retention periods you set. Meeting a law is still your organization's responsibility. Tell us which rules apply to you and we will show you how The Auxilium Group would handle them, or tell you plainly where it would not.
This is general information about Manitoba law, not legal advice. Check the current law and your own obligations with your legal or privacy advisor.
Related solutions
- Records Management
- Field Inspections and Audits
- Workflow Automation
- Fire and Emergency Services
- Computer-Aided Dispatch
- Incident Reporting
- Police Records Management
- HRIS and Employee Management
Sources
- The Freedom of Information and Protection of Privacy Act (Manitoba Laws)
- FIPPA amendments in effect January 1, 2022 (Manitoba)
- The Personal Health Information Act (Manitoba Laws)
- The Archives and Recordkeeping Act (Manitoba Laws)
- Manitoba Ombudsman
- Privacy laws in Canada (Privacy Commissioner of Canada)
- Winnipeg Fire Paramedic Service integrated model (City of Winnipeg)
- Recognizing the heroes behind the headsets (City of Winnipeg, April 2026)
- Key industries (Winnipeg Economic Development and Tourism)