Security and Canadian hosting
Your records are hosted in Canada, on infrastructure operated by The Auxilium Group, with access controlled by role and every change recorded.
Canadian hosting and data residency
The Auxilium Group platform is hosted in Canada. Our infrastructure includes data centres in Montreal, Toronto and Scarborough, and your data stays in Canada. For public-sector organizations and others with data residency requirements, that is often the first question, and the answer is simple.
Access control and accountability
- Role-based accessEach person sees and changes only what their role allows.
- Audit trailsRecords keep a history of who created and changed them, and when.
- Tamper-evident logsActivity logs are designed so changes to them can be detected.
- Single sign-onIntegration with single sign-on is supported.
- Encrypted connectionsThe Auxilium Group is served over HTTPS.
- Offline data handlingInformation captured offline is stored on the device until it syncs.
Independent security testing
The Auxilium Group runs a bug bounty program that invites outside security researchers to report problems they find, so issues can be fixed quickly.
Security and assurance documentation
If your procurement process requires security, certification or audit documentation, ask us for it as part of your review. We will provide the current documents and answer your security questionnaire directly.
Support and reliability
Because The Auxilium Group builds, hosts and supports its own platform, there is one team responsible from end to end. Our clients tell us our service after the sale is what sets us apart, and that is the standard we hold ourselves to.